- Financial Assistance
- Visitor Badging
- Patient Portal
- Discounts, Collections and Payment Plans
- Your Hospital Stay
- Admission & Discharge Information
- Request Medical Records
- Insurance Information
- Quality Information
- Preparing for Your Surgery
- Billing Information
- Directions and Parking
- Patient Amenities
- Patient Rights and Responsibilities
- Choose Wisely
Visiting hours and the number of visitors allowed vary by area and a patient’s condition. It is best to check with the nursing staff in your unit for specific information.
- In general, visiting hours are from 11:00 am to 8:00 pm.
- As part of their healing process, it is important for patients to rest. If you are staying after 8:00 pm, please observe our quiet time.
Visitors Presenting at Information Desk
Visitors that identify a patient by name may be given room number and general (one-word) condition unless the patient has requested confidential status.
Information disclosed to visitors must not include the nature of treatment or medical condition.
No information will be given to visitors asking about patients located in a behavioral or substance abuse unit.
All media representatives will be referred to Communications.
Visitors are an important part of the healing process, and we encourage your family and friends to visit.
It is suggested that no more than two visitors at a time be permitted.
Any person with flu-like symptoms or other transmittable illness should not visit.
Children under age 14 should never be left unattended in any area of the hospital.
Tobacco-use is not permitted in the hospital or on hospital property. This includes electronic cigarettes.
Complimentary valet parking is available. For the convenience of our patients and visitors, we provide free valet parking Monday through Friday, from 8:00 am to 5:00 pm at the Fountain Building main entrance. If choosing to self-park, courtesy carts driven by dedicated volunteers, are available most days, Monday through Friday, to provide transportation to and from the parking areas and the main entrance.
There is a wide variety of choices for meals and snacks at Halifax Health:
Located on the Ground Level of the Fountain Building, the Cafeteria offers a wide selection of hot, fresh foods, snacks and refreshments.
Breakfast: Monday - Friday 6:30 - 9:30 am
Lunch: Monday - Friday 11:00 am - 2:30 pm
France Tower Cafe
Located on Level 1 of the France Tower, the France Tower Café offers gourmet coffee, sandwiches, salads, soups, pizzas and pastries.
Open 24 hours a day, 7 days a week
Guest Meal Trays
Room Service is primarily for patients. However, guest trays are available on most units for $4 for breakfast and $6 for lunch or dinner, paid for by cash only.
Wireless Internet Access
Halifax Health is pleased to offer wireless Internet access free of charge to visitors, patients and visiting physicians. This access is available throughout the facility, including patient rooms.
In addition to flowers, snacks, balloons, and a large selection of get well presents, the gift shop offers other unique merchandise. Proceeds go to the Halifax Health Auxiliary.
Companies responsible for delivering flowers or gifts will be encouraged to: verify in advance that the recipient is in the hospital and able to receive flowers; and arrange delivery times according to the hospital's internal delivery schedule; and obtain an alternate delivery address for the item in the event the patient is discharged or otherwise unable to receive the item.
Items to be delivered to patients are to be left in a designated location for delivery by facility volunteer staff.
Items will be delivered daily by volunteer staff at these times:
Monday - Friday - 11:00 am & 3:00 pm
Saturday - 11:00 am
Sundays (and Major Holidays) - No deliveries will be made